SERVICES
Snow Removal
Our professional snow removal service removes snow from your roof to prevent ice dams and reduce stress on your roof. After your roof raking, we can also remove snow from your driveway, sidewalk and deck.
Snow is the fuel that causes ice dams. By removing snow from your roof, you reduce the chances of having an ice dam form.
Snow also weighs ¼ lbs to 1½ lbs per cubic foot and can add significant weight to your roof. If you are concerned about stress to your roof, we can remove a thousand pounds in an hour or so.
- Roof rakes are used to remove snow from over the eaves of your roof.
- We will also clear as much snow from your roof as you wish, as long as we can safely reach it.
- Roof snow landing on your driveway and sidewalks will be cleared.
- We are not liable for damage to plants from snow pulled from the roof, so please let us know in advance about areas you are concerned about.
We remove snow from your roof after each 6” snowfall. This option provides priority service times and discounts.
For recurring roof raking customers, we can also remove snow from your driveway, sidewalk, steps or deck using a snow thrower or shovel. We do not provide snow shoveling as a stand-alone service.
For the safety of your property and our crew:
- We may cancel and reschedule your outside service due to weather conditions:
- High winds – ladders are unsafe for crews and can blow onto your home
- Snow/Rain – makes roofs and ladders slippery and unsafe for crews
- Crews will not rake any areas they consider to be unsafe, such as near power lines. You will not be charged for these exclusions.
FAQ's & Policies
We only use a safety salt after clearing an icy driveway or sidewalk. We do not use salt or chemicals on the roof or decks.
There is nothing you need to do. Customers are not required to be home at the time of service.
We do not accept payment on the day of service. We will invoice you approximately one day after service. You may pay by check or credit card.
Why Choose Details & Dixon's
ONE CALL
Simplify your life with our comprehensive range of interior and exterior cleaning services.
SAFETY
Complete insurance coverage and eco-friendly cleaning supplies protect you and your home.
VALUE
We price match competitors and offer multi-service discounts and referral discount.
PROFESSIONAL
Our teams are trained by specialty. They wear uniforms and drive company vehicles.
GUARANTEED
Our teams are trained by specialty. They wear uniforms and drive company vehicles.
Our Proven Process
Fast and Easy Scheduling
Receive your free estimate quickly and schedule service in a few minutes, without an in-home sales visit.
Service Reminders
Get a helpful reminder two days before your service and an optional text message when your team is on the way.
Post-Service Survey
We ensure your satisfaction with a short post-service survey before you are invoiced.